In working in groups it is important to get feedback on actions and
behaviors of the group. To get this type of feedback many times
outside consultants or observers for a small group are brought in.
These observers are not directly involved with the group, therefore
can provide excellent insight (Harris, Sherblom, 248). Outside
observers can focus on just evaluating instead of participating, and
help the team develop. The main concept on why a consultant should be
used to do these evaluations; is so that they focus the evaluation on
the skills desired by the group members and the fundamental skills
required by all groups (Harris, Sherblom, 248). An outsider can get a
better view or perception of these desired skills and required skills
by observing the needs of the group. For example, a consultant might
observe there are communication issues within the group. Such as on
member may over talk others or another member of the group doesn't
speak up enough, even though he has some really good ideas. The
evaluator may suggest a brain storm or taking turn process to make
sure everyone is heard equally. I feel that a consultant for small
groups is a great idea because they aren't bias and I believe that
outsiders can give another view or perception of the group that a
member of the group may not be able to see themselves.
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